Serviber BS is an IT system designed to process, manage and control telephone traffic generated by one or more telephone switchboards and/or Voice Over IP (VoIP) devices.
Serviber BS communicates which each switchboard and/or VoIP telephone system and extracts and processes the data relating to all incoming, outgoing and internal calls, generating a full range of reports, analysis and graphics detailing a company’s telephone use and consumption.
Serviber BS is compatible with the majority of traditional switchboards and current IP telephone systems (Cisco, Avaya, Aastra, Siemens, Philips, Alcatel, Nortel, etc.).
Serviber BS provides the company’s telecommunications manager with a powerful tool, which features the following advantages:
The ability to understand, plan and efficiently administrate the company’s telephone costs
Control abuse and misuse of the telephone; savings through self-regulation
Maintain a detailed inventory of the company’s telephone resources
Detect investment needs and/or payments due for telecommunications equipment and services
Analysis and decision-making tools in purchasing processes for telecommunications services